Frequently Asked Questions
Find answers to the most common questions about Rapidity MMS, billing, and system features.
General Information
Rapidity MMS (Member Management System) is a cloud-based software platform built specifically for fraternal organizations like Moose and Eagle Lodges. It handles membership tracking, communications, event management, and POS integrations all in one centralized dashboard.
Software & Features
No! Rapidity MMS is 100% cloud-based. You and your administrators can log in securely from any web browser, on any device (PC, Mac, tablet, or smartphone) with an internet connection.
Absolutely. We use enterprise-grade encryption (HTTPS/TLS) and secure, isolated databases to ensure your member data is kept strictly confidential and safe from unauthorized access.
Billing & Subscriptions
We offer convenient annual subscriptions. When you sign up, you will be securely charged via Stripe. Your subscription will automatically renew each year, ensuring uninterrupted access to your portal. You can manage your payment methods or cancel at any time from your Manage Subscription page.
We provide comprehensive support for our software. You can check the live status of our infrastructure anytime on the Support page.
For direct assistance during business hours, call us at +1-954-833-4331 or email support@rapiditymms.com.